Privacy Policy

1. Information We Collect

When you use Sahal, we may collect the following types of information:

Account information: Email address, phone number, and password when you register.
Usage data: Call logs (numbers dialled, duration), top-up history, and SMS records.
Payment information: Transaction details processed securely through our payment partners (Paystack / Flutterwave). We do not store full card details.
Device data: Device type, operating system, app version, and IP address for security and support purposes.

2. How We Use Your Information

To provide and improve the Sahal service.
To process payments and prevent fraud.
To send you service-related communications (receipts, low-balance alerts).
To comply with legal obligations.

We do not sell your personal data to third parties or use it for advertising purposes.

3. Data Sharing

We share data only with trusted partners who help us operate the service — including payment processors, cloud infrastructure providers, and fraud prevention services. All partners are contractually bound to handle your data securely.

4. Your Rights

Under applicable data protection law, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@sahal.app.

5. Data Retention

We retain your account data for as long as your account is active. Call and payment records are retained for up to 7 years for legal and financial compliance.

6. Security

All data is encrypted in transit (TLS 1.3) and at rest. We conduct regular security audits and follow industry best practices to protect your information.

7. Contact

For privacy-related questions, contact our Data Protection Officer at privacy@sahal.app or write to us at our registered address.