Sahal
Mobile Topup SMS Earn Blog Help Recharge in ₦ Naira Download App
Home › Help

🙋 Help & FAQ

Find answers to the most common questions. Can't find what you need? Contact us.

Calling

How much does it cost to call Nigeria? +
Calls to Nigerian mobiles start from ₦210/min and to landlines from ₦245/min. Bundle plans reduce the cost by up to 28%. You can see your exact rate before you dial.
Can I call both mobile and landline numbers? +
Yes. Sahal supports all Nigerian mobile networks (MTN, Airtel, Glo, 9mobile) and landlines nationwide. Just dial the full number including country code +234.
Does the person I call need Sahal? +
No. You can call any phone number — they receive a normal call. Only Sahal-to-Sahal calls are free (both parties need the app for that).
What is call quality like? +
Sahal uses HD VoIP technology over a stable internet connection. Quality is typically crystal clear. A minimum of 1 Mbps is recommended for best results.

Payments & Recharge

How do I recharge my balance? +
Go to the Recharge section in the app or website. Enter your email, choose an amount in Naira, and pay via bank transfer, debit/credit card, USSD, or mobile money. Balance updates instantly.
What payment methods are accepted? +
We accept Nigerian bank transfer, Visa/Mastercard debit and credit cards, USSD (*737#, *770# etc.), and mobile money services.
Is there a minimum recharge amount? +
Yes, the minimum recharge is ₦500. There is no maximum limit.
Are there hidden fees? +
No hidden fees at all. You only pay the per-minute rate shown before the call. No connection fees, no monthly charges unless you choose a bundle.

Account & App

How do I create an account? +
Download the Sahal app from the App Store or Google Play. Open it, tap Sign Up, and follow the steps. Account creation takes under 2 minutes.
Can I keep my existing phone number? +
Yes. Verify your existing number in app settings and it will show on the recipient's screen when you call — so they always know it's you.
What devices does Sahal support? +
Sahal is available on iPhone (iOS 13+) and Android (8.0+). You can also use certain features from this website.
How do I earn free credits? +
Invite friends using your personal referral link (found under Earn in the app). When they make their first payment, you both receive ₦500 bonus credits.

Mobile Topup & SMS

Which networks can I top up? +
You can top up MTN, Airtel, Glo, and 9mobile numbers. Top-ups are delivered instantly, 24 hours a day.
How much does an SMS cost? +
SMS to Nigeria starts from ₦45 per message. The exact rate is shown before you send. Bundle packs offer discounts for high-volume senders.

Still need help?

Our support team is available 7 days a week to assist you.

Contact Support